The video highlights ROMACT's impact in Velingrad, Bulgaria, where 80% of residents in Roma neighbourhoods lacked running water and sanitation services. Through collaboration between the Community Action Group, Municipality, and ROMACT, significant progress has been made. Interviews with the Deputy Mayor and local residents showcase efforts to address these crucial needs. Members of the Community Action Group elaborate on the collective efforts to voice and address the community's needs, emphasizing the importance of collaboration between residents and local authorities.